Gt's Italian Job

2.3分分享餐厅
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All four of are party work in the hospitality industry, so were a little put out by the curtness of the manager when telling us we...
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All four of are party work in the hospitality industry, so were a little put out by the curtness of the manager when telling us we couldn't eat outside. Being put in the back of the restaurant by the kitchen wasn't great especially as it was 35c but an initially friendly waiter raised my hopes. I ordered the lobster special which was very delicious however the rest of the food was mediocre. After sitting through the meal in uncomfortable conditions with no attention from the staff, upon asking for the bill we were greeted with a £7 service charge. Having received no serviced we queried this with the waiter asking it be removed and a tip left at our discretion at which point he proceeded to get very rude towards us, becoming sarcastic and lied (I checked upon returning home the legality) about being unable to remove it from the bill. We then saw the waiter and the manager share a joke at our expense over our clear unhappiness with the meal from the bar area. Needless to say we will not be returning.
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2016-06-25 详情举报有用（0）

TA用户

Super central location to the city center with good pizza. The staff were attentive and friendly. Interior were nice. Be sure not to drink to much alcohol before going to the toilets - althoug pretty cool and clean there are mirrors everywhere so you're spatial localization skills gets a bit overloaded :)
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2016-03-26 详情举报有用（0）

TA用户

Most disappointing restaurant visit of Budapest. Food is very good. But service so poor. No one looks after you, grab a waiter as they pass. No wine poured let alone water. No bread offered. Meal took forever to come. When it came cold. Table sat watching dishwashers eat off every plate returned was a little strange to see. No goodbye as we left. Sad to see as such a beautiful restaurant and chefs quite capable but just no management pulling it together.
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2016-01-03 详情举报有用（0）

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