#樂天水上渡假屋#可以从水屋上直接参加跳岛么？

回答：Hi, Our Premier Villa type has a staircase from balcony to access the sea water. We also have provide a package for island hopping. Thank you2024-05-12

#樂天水上渡假屋#我们酒店提供浮潜，皮划艇等项目嘛，有收费标准嘛

回答：Hi, Snorkelling and kayaking is available at our Villa. All equipments are free to use for our guest. Thank you2024-04-18

#樂天水上渡假屋#儿童上岛需要船票吗？如果需要，具体收费如何?

回答：Hi, additional children (4 - 11 years old) will be chargeable according to the type of room Sunrise Villa/Sunset Villa @ RM450 per person/night Deluxe Villa @ RM550 per person/night Premier Villa @ RM650 per person/night All rate quoted is inclusive of meals, boat transfer and extra bed2024-02-26

#樂天水上渡假屋# 入住前一天酒店工作人员会主动联系发码头的准确位置吗 往返接送船要提前多久预约啊

回答：Hi there, no booking required for boat transfer. All guest has be at our Jetty (Mydin Lodge Semporna) by half an hour early before boat departure 1st trip departure at 12.00noon 2nd trip departure at 2.00pm Thank you2024-02-22

#樂天水上渡假屋#早上最早回镇上的接送船几点 中午11点50的飞机来得及吗

回答：Hi, I would suggest you to take 1st trip checkout boat at 7am. Thank you2024-02-22

#樂天水上渡假屋#早上最早几点开船到镇上 11点的飞机

回答：hi, you can take a checkout boat to town at 7am (1st trip). Thank you2024-02-14

#樂天水上渡假屋#四个人一起住一间房间会怎么样 在线等 着急 两个小孩两个大人

回答：Hi, there will be a charges for the kids (4-11 years old) for extra bed and full board package 2024-02-05

#樂天水上渡假屋#您好，酒店有一日游吗？

回答：Hi, Island hopping Day trip is available , after island hopping will proceed for checkin 2024-01-11

#樂天水上渡假屋#想从其他度假村直接过去酒店可以帮忙约船吗？八十岁以上老人可以入住吗？

回答：Hi, our boat pickup and drop off will be held at our Jetty (Mydin Lodge Semporna). There is no age restriction for all boat passengers, thank you.2024-01-08

#樂天水上渡假屋#尊享别墅9岁孩子加多钱？

回答：Hi, Premier Villas additional cost for 9 years old is Rm650nett per pax / night. Payment can be done upon check in by cash.2024-01-05

#樂天水上渡假屋#您好，咱们有接送机服务吗？，孩子收费450RM是三餐和船票的吗？至尊别墅下海的时间有限制吗？

回答：Hi, (1) All package in Trip.com is excluded transportation for airport transfer. (2) The child package is Rm450 for standard villa. (Sunrise Villa & Sunrise Villa) (3) Only Premier Villa has private staircase can access to sea water.2024-01-04

#樂天水上渡假屋#孩子9岁不加穿还有其他费用吗？食物是不是清真食品？

回答：Hello, the package is for 2 persons for each room. if you want to add for extra people. the price as follows:- Adults RM650 per pax/night children RM450 (4 years old - 11 years old) RM450 payment can be made upon arrival Secondly, our food is 100% Hala. Thank you and Happy New Year2024-01-03

#樂天水上渡假屋#酒店浮潜可以帮忙拍照嘛？

回答：for more photo's please do visit our official tiktok or facebook.2024-01-03

#樂天水上渡假屋#从吉隆坡到这酒店，怎么过去，可以提供路线吗？

回答：Hi, you need to take flight from KLIA to Tawau Airport. Once you reach at the Tawau Airport, you have to get a grabcar / taxi to Mydin Lodge Semporna where is our main jetty2024-01-02

#樂天水上渡假屋#至尊别墅房间可以直接下水吗

回答：Premier Villa only has private stair case access to sea2023-12-28

#樂天水上渡假屋#双人房多加一个10岁的儿童要多少钱

回答：Additional for kid 4 - 11 years old is RM424.00nett inclusive Full Board Package and Extra Bed for Sunrise Villa and Sunset Villa2023-12-18

#樂天水上渡假屋#如果错过了酒店接送的船只自行上岛要多少钱

回答：Private Boat will be chargeable @ RM280 per way/boat. Maximum 10 persons in 1 boat2023-12-18

#樂天水上渡假屋#入住人是否有年龄限制？

回答：Maximum is 3 person in one room. 1 king bed and additional extra bed. However, the price quoted is for 2 persons only. you need to purchase extra bed for 3rd person2023-12-14

#樂天水上渡假屋#套餐中送的三岛跳岛游，是有船来酒店接送吗？还是要自己往返码头自己去参团？在水屋入住可以自行下水浮潜吗

回答：1. Yes we have package for island hopping, visit 3 islands, pickup and drop of at the resort 2. All guest can go snorkelling at designated area in the resort2023-12-14

#樂天水上渡假屋#请问能给店家微信给我吗？真的很需要 万分感谢

回答：Hi, we are not allowed to share the WeChat ID to public. you may request from the Trip officer2023-12-14

#樂天水上渡假屋#需要坐船去酒店吗？当天下飞机可以入住吗？

回答：Hi, can check-in on day you arrival at Tawau Airport. From Tawau Airport to Mydin Lodge Semporna takes 1 hour 15 minutes by car Boat departure at 12.00noon and 2.00pm to SKY Water Villas. All guest should be reach at Mydin Lodge at 11.30am or 1.30pm2023-12-09

#樂天水上渡假屋#水屋出发能协助安排去珍珠岛-军舰岛的跳岛行程吗？

回答：Hi, we also have a package for island hopping. you may contact us for the package after made a reservation for room2023-12-07

#樂天水上渡假屋#你好，我是穆斯林，请问酒店的食物都是清真的嘛，是不是Halal?采纳

回答：Hi Mr & Ms, please to inform that our food is 100% Halal..thank you2023-11-20

#樂天水上渡假屋#请问是按人头收费还是一间房可以入住两个成人？如果是一家三口，小孩8岁需要另外加钱吗？

回答：hi, the package quoted on trip.com is for 2 persons. If you want to add person, you need to add extra bed on trip.com2023-11-12

#樂天水上渡假屋#一人入住如何收费

回答：Hi, single occupancy or double occupancy is same price.2023-10-30

#樂天水上渡假屋#在agoda上定了房间，一个月后入住，是在哪个码头等船来接呢？给酒店发了邮件也一直没人回复

回答：Hi, Our Jetty is located at Jetty Mydin Lounger next to Jetty Pelancong. (Google search : Semporna Jetty) Time Boat Departure : 1st trip at 12.00noon 2nd trip 2.00pm Please be at the Jetty by half an hour early before boat departure. Our staff will be at the entrance of Jetty to meet all guest. Remarks: Please take note that all package on Online platform, we have clearly mentioned name of Jetty for guest information. 2023-10-26

#樂天水上渡假屋#请问如何与酒店联系，电话怎么也打不通

回答：We are sorry, we are not allowed to share our contact details in this platform2023-10-21

#樂天水上渡假屋#两个大人一个12岁孩子，可以不加床吗？看到可以三人入住啊？

回答：Hi there, there is a button for additional persons. Our room can accommodate for 3 persons.2023-10-21

#樂天水上渡假屋#加床，加一个大人和一个小朋友，具体怎么收费。谢谢。

回答：hi, the package is for 2 persons for each room. if you want to add for extra people. the price as follows:- Adults RM650 per pax/night children RM450 (4 years old - 11 years old) RM450 payment can be made upon arrival 2023-10-07

#樂天水上渡假屋#3大1小。加床可以的吗。需要怎么添加费用。可以添加微信咨询下吗。

回答：hi, the package is for 2 persons for each room. if you want to add for extra people. the price as follows:- Adults RM650 per pax/night children RM450 (4 years old - 11 years old) RM450 payment can be made upon arrival 2023-10-07